Position Description

If you are an experienced program manager or project leader ready for project management in a Department of Homeland Security component this may be the placement for you!

You will be responsible leading an 18-person contractor team providing support services to a DHS component’s Office of the Chief Information Officer (OCIO), with primary support to the Information Technology (IT) Program Management Office (PMO). The contractor assists the OCIO in providing oversight, control, and management of IT programs and projects. Support activities include the review and vetting of new IT capability requests; Program and Project Management support; Systems Engineering support; Quality Assurance, and Test and Evaluation activities; Software License Management; Content / Knowledge Management; and Financial Management support activities to include Capital Planning and Investment Control (CPIC) and Financial Operations (FINOPS). Supported projects are both classified and unclassified and extend beyond the OCIO into a variety of other organizational elements. In the execution of your duties, you will work closely with the government customers and other contractor teams supporting the organization. The candidate will have regular interaction with government officials at the senior manager (GS-15) and occasional interaction with executive managers (SES level).

Contingent Offer based on Favorable Suitability Assessment as determined by DHS Component for access to DHS Component's facility and IT systems.

Job Responsibilities:

• Manage the workload of the contractor team

• Meet a minimum of weekly with the PMO Senior Acquisition Manager and Contracting Officer’s Representative (COR) to discuss the status of ongoing support activities

• Plan and conduct interviews and make hiring decisions to fill vacancies on the contractor team as they occur

• Conduct orientation briefings for new contractor personnel

• Maintain situational awareness of the customer’s support requirements and adjust the contractor team’s skillsets and task area assignments

• Monitor the progress of the organization’s new IT capability requests and supported programs and projects to ensure adequacy and thoroughness of support

• Maintain oversight of all projects and keep the appropriate OCIO senior managers apprised of project milestones, decision points, and risks

• Ensure peer reviews are conducted on contract deliverables for quality assurance

• Provide guidance on project management support from a project’s inception through transition to the operations and sustainment phase

• Evaluate the performance of all contractor team members and provide feedback on a quarterly basis

Qualifications

To be successful in this role you must have:

• Bachelor’s Degree from an accredited college or university

• A minimum of 8 years of customer support experience

• A minimum of 8 years of leadership and management experience

• Experience performing program management activities in support of IT programs and projects

• Experience in planning and implementing new IT projects

• Proficient in the Microsoft Office suite of products

• Secret security clearance

Desired quals/certs/experience:

• Master’s Degree from an accredited college or university

• Bachelor’s or Master’s Degree in an IT-related field of study

• Experience managing the support for a Chief Information Officer (CIO) organization

• Understanding of the DHS Acquisition Lifecycle Framework (ALF)

• Understanding of the DHS Systems Engineering Lifecycle (SELC)

• Understanding of the DHS Planning, Programming, Budgeting and Execution (PPBE) process

• Understanding of the CPIC process

• Understanding of FINOPS

• Group facilitation experience

• Top Secret security clearance

If you are interested in supporting and working with our DHS team then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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ID 63992

Recruiting Location : Location US-DC-Washington

Category Project/Program Management

Position Type Full-Time

Security Clearance Other

Clearance Details Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position