Job Information
Waltonen IT Technician (Entry Level) in Warren, Michigan
Waltonen Engineering is actively seeking an Entry-Level IT Technician to join our team!
Responsibilities
Report to Waltonen IT Manager
Assist with troubleshooting and resolving hardware-related issues for desktops, laptops, workstations, and peripherals
Perform memory upgrades, install drives, and troubleshoot hardware failures
Provide basic software support, including installing and configuring operating systems, software applications, and drivers
Assist users with software-related inquiries and issues
Collaborate with the IT team to diagnose and resolve network connectivity issues
Assist in setting up and maintaining network equipment
Respond promptly to help desk tickets submitted by end-users
Document solutions and resolutions for future reference
May require occasional travel to our Troy facility for support
Qualifications
Associate’s degree or higher in Computer Science, Information Technology, or a related field
Familiarity with hardware components (CPU, RAM, hard drives, etc.) and their functions
Basic understanding of operating systems (Windows, macOS, Linux)
Knowledge of networking concepts (TCP/IP, DNS, DHCP)
Strong problem-solving abilities
Excellent communication skills
Willingness to learn and adapt to new technologies
Must be willing to work overtime hours as needed to address critical issues or complete projects
Only United States citizens can be considered
Preferred Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field
Certifications such as A+ or Microsoft MC are a bonus
Benefits
Medical, Dental & Vision Insurance
Vacation and Holiday pay
Employer matching 401K
Tuition Reimbursement
Flexible Spending Programs (FSAs)
Short-Term & Long-Term Disability insurance
Employee Referral Program
Additional Voluntary Benefit Programs
Off-site company events & Employee Luncheons
Who are we?
Waltonen Engineering, Inc. is an equal opportunity employer and will consider qualified applicants for all positions without regard to race, color, sex, religion, national origin, age, marital status, weight, height, or the presence of a non-job-related medical condition or handicap.
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