Job Information
Oracle Consulting Implementation Director in Sweden
Job Description
Job Description
Oracle CS4I (customer solution for industry) Food and Beverage delivers a wide range of software, hardware, and related services—along with a rapidly growing portfolio of cloud solutions—to enable our customers in the Food and Beverage industry, to provide superior service and experience to their guests anywhere. The Implementation Director - Food and Beverage Global Business Unit Consulting is responsible for managing a team of Implementation Consultants andv Consulting Implementation Managers, ensuring quality work at customer sites. She/he has a broad understanding of solutions, industry best practices, multiple business processes or industry technology products, monitors Implementation Consultants and/or Consulting Implementation Managers’ performance on projects and serves as project advisor for complex engagements.
Manages Oracle POS implementation projects for clients in the CS4I Food and Beverage industry with technical and resource oversight
Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs
Effectively consults with management of customer organizations
Acts as the point of contact for customers and internal resources including escalations on projects
Typically leads managers for a territory/region
Participates as a team member in strategic and tactical planning for the division
Develops and executes strategic regional plans with guidance from the Senior Director
Responsible for coaching, performance management, and career development of staff and driving them towards project success
Participates in the recruiting process and provides hiring recommendations to senior management
Demonstrates multiple business processes expertise within one product family
Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements
Ensures customers successfully migrate to the Oracle POS with an effective transition to support upon project closure
Oversees the scope during the course of the project and collaboratively adjusts scope where necessary ensuring adherence to established processes and procedures
Reviews project financials consistently at various levels; manages data quality and accuracy in financial reporting
Manages and reviews all travel requirements and expenses, ensuring alignment to project budgets
Assists with technical insight on sales estimations as well as enablement based on customer needs
Monitors and manages project deliverables are executed within budget and as per approved project plan, policies and defined procedures
Anticipates and effectively manages risks; aligns decisions to Oracle’s risk profile
Provides direction and support to the implementation team and managers to review deliverables
Job Requirements
Manages accounts for the CS4I Food and Beverage Global Industry Unit
Ability to manage major or large scale and complex system projects through all phases of the project life cycle
Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs
Experience in Delivery Methodology with an IT background is preferred
Proven business acumen; strategic thinking, analytical and problem solving skills
Experienced in managing the managers who are responsible for project and customer success and driving towards standards, policies and procedures
Effective written and verbal communication skills as well as strong quantitative, analytical, and conflict resolution ability
Product or technical expertise relevant to area of focus
Effectively consults with management of customer organizations and proven strong relationship management skills
Ability to relate to customers and understand their needs and ability to build rapport with team members
Proven ability to deliver results in an environment where resources are shared across multiple teams
Qualifications
Four year degree preferred
8+ years of experience relevant to this position
Oracle POS experience desired
Food and Beverage industry experience in a supervisor capacity is desired
Expertise in using Microsoft applications like Word, Excel, PowerPoint, Visio, etc.
Must be able travel up to 25% or more
Excellent communication skills
Highly organized with excellent time management
Deadline driven, results oriented
Able to prioritize multiple requests and action accordingly
Career Level - M4
Responsibilities
Job Requirements
Manages accounts for the CS4I Food and Beverage Global Industry Unit
Ability to manage major or large scale and complex system projects through all phases of the project life cycle
Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs
Proven business acumen; strategic thinking, analytical and problem solving skills
Experienced in managing the managers who are responsible for project and customer success and driving towards standards, policies and procedures
Effective written and verbal communication skills as well as strong quantitative, analytical, and conflict resolution ability
Product or technical expertise relevant to area of focus
Effectively consults with management of customer organizations and proven strong relationship management skills
Ability to relate to customers and understand their needs and ability to build rapport with team members
Proven ability to deliver results in an environment where resources are shared across multiple teams
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