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Medtronic Director, Market Access, Business Development & Remote Sales in Canada

Careers that Change Lives

A Day in the Life

Market Access :

· Scope:

o Increase Patient Access to Healthcare, to drive aggressive market development, expansion and share growth through strategies carefully designed to satisfy some of the most critical unmet healthcare needs.

· Mandate:

· In close collaboration with other areas, such as Marketing, Medical Affairs, Legal, Regulatory, Strategy & Communications (to name a few), addresses barriers to patient access to latest healthcare technologies such as absence of reimbursement, delayed of regulatory approval to technologies, etc.

· Business Development:

· Lead planning and execution of strategies for targeted growth product lines, including mapping clinical and referral pathways.

Business Development:

· Lead planning and execution of strategies for targeted growth product lines, including mapping clinical and referral pathways.

Health System Strategies :

This role is responsible for working with the Sr Regional (Zone) Directors in leading the Canadian Health System Strategies (HSS) team and for creating, executing and monitoring national as well as regional HSS business plans that contribute strategically in enabling Medtronic Canada to achieve and surpass AOP. It is a key player in driving the strategic change leadership in the Canadian healthcare environment.

Remote Sales:

Lead, develop and grow the Remote Sales team in Canada to execute and deliver on organizational goals.

MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):

· Creates and executes comprehensive market access strategies through the integration of pricing and reimbursement, health technology assessment, evidence-based medicine review, and health economic modeling activities.

· Designs, develops and implements an integrated approach to all aspects of the payer value proposition from early development through and beyond loss of exclusivity.

· Communicates the unique attributes of the therapeutic area drugs/medical devices to external multi-stakeholders to ensure the drug's/device's value proposition will be recognized and maximize market uptake.

· Works collectively with payers, including HTA, reimbursement influencers and other decision makers to ensure the continuous changing reimbursement systems remain fair to all involved parties.

· Develops strategic studies with the end-customer in mind to ensure that the results will favorably impact pricing, reimbursement and market access as well as market uptake.

· Conducts quantitative and qualitative pricing research.

· Works with Health Economics/Outcomes Research to design pricing strategy.

· Responsible for reporting complaints and Adverse Drug Reactions (ADR).

Market Access/Reimbursement:

· Oversee the Market Development process to qualify, prioritize, execute, and measure success of those initiatives.

· Define Plan of action and metrics to monitor excellence in execution aligned with the Americas RLM priorities and the uniqueness of the Canada Sub-Region.

· Give Strategic Directions to the HSS team to make sure we execute on the right tactics related to Market Access in each region of Canada (this will differ in terms of priorities and approaches by region).

· Have in mind the full spectrum of stakeholders to influence the environment in our quest to reach our objectives; Government (Political & Administrative branch), Patient Advocacy Groups, SSO, HCP, Think tanks, etc.

Health System Strategies:

· Work closely with the local Medtronic HSS team in order to align interests among multiple customer segments, anticipate changing market conditions and business needs and drive a thoughtful, well-coordinated Medtronic Canada value proposition to customer.

· Act as a local resource for Medtronic business teams on major health system issues, hospital/regional priorities, and other external issues that affect our business.

· Develop strong relationships with senior healthcare leaders and other relevant stakeholders in the region and help bridge the medical - administration gap within/across organizations; this will include the Health Authority C-suite, Hospital site Senior Administration, regional buying groups/ shared service organizations, HTA groups and regional Ministries of Health.

· Be a coach, consultant to drive the successful implementation and execution of strategic account management in order to achieve long term cross- business growth within targeted accounts and associated health systems:

· Address changes in health system, meet customer expectations and create a sustainable competitive advantage. This involves:

o Working with the regional HSS Directors to create and implement the Government Affairs strategic plan

o Staying attuned to different regional dynamics and system wide changes which may impact business opportunities and agreements

o Creating and participating in ongoing education, ad boards & other forums/events with key decision makers, health system leaders and KOLs

o Acting as an ambassador and champion of Medtronic Canada and representing senior leadership, positioning Medtronic as a trusted resource to optimizing delivery & access in our areas of expertise

Remote Sales

· Develop the strategy and execution plans for all elements of Remote Sales in Canada.

· Deliver sales revenue in line with targets set, while fostering a work environment conducive to excellent transactional quality, staff motivation and productivity, customer service, learning, teamwork, execution, and accountability.

· Improve and standardize Remote sales processes by determining and leveraging best practices, identifying opportunities for increased productivity, and developing and implementing solutions to increase sales, sales conversion, customer satisfaction, effectiveness and efficiency.

· Grow, prepare, analyze, communicate and report key KPIs to leadership for the department.

· Provide supervision, performance measurement, coaching and mentoring and recruitment of the sales team.

Must Have: Minimum Requirements

KNOWLEDGE/EDUCATION

· Bachelor’s degree, or;

· Advanced degree.

· University degree in related field (B. Science, B Comm, B Political Sciences, etc)

· English fluency and French will be an asset

· Knowledge of the medical device industry

· Deep knowledge of the healthcare system and dynamics in Canada

JOB EXPERIENCE

· Minimum of 10 years of relevant experience with 7+ years of managerial experience with

bachelor’s degree, or;

· Minimum 8 years prior relevant experience with minimum of 7+ years of managerial experience with advanced degree.

· Significant work experience (minimum 10 years) in leadership roles within medical devices or related industry

· Experience building and leading high-performance teams toward high impact results.

SKILLS/COMPETENCIES

· Advanced skills in strategic thinking, planning and execution. Ability to create new and evolving business models to respond to changing market dynamics and strategies.

· Ability to be a bold thinker who create new ideas and bring our best solutions forward to benefit our patients, partners, and customers; be an agent of change.

· Strong leadership and overall people skills demonstrated by track record of motivating, engaging and partnering with others to drive better outcomes.

· Clear track record of creating clear visions and sense of direction that guide plan execution.

· Strong collaboration & communication skills for working with multiple internal & external stakeholders.

· Ability to design and lead processes that drive multiple stakeholders and competing interests toward outcomes that are mutually beneficial and better than any one party could have come up with on their own.

· Passion for the Medical Device business with capacity to learn about multiple products & their benefits to the healthcare system.

· Track record of turning ideas into results

· Strong strategic selling and negotiating skills.

· Politically savvy

· Excellent market intelligence gathering skills and ability to foster high value relationships with senior level customers (medical & admin)

· Demonstrated ability to function at high level of integrity in people and business management practices.

· Excellent talent management abilities demonstrated by attention to sound people decisions with regards to hiring, developing, and promoting diverse talent

· Advanced analytical skills in assessing customer and market needs.

· Strong planning, business and financial acumen.

· Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.

Nice to Have

DESIRED/PREFERRED QUALIFICATIONS KNOWLEDGE/EDUCATION

· Master’s degree in business or health sciences is a definite asset.

JOB EXPERIENCE

· Experience working directly with decision makers at multiple levels of healthcare organizations.

· Experience with similar role in other companies.

SKILLS/COMPETENCIES

· Strong strategic account management skills.

· General understanding of health technology assessment processes that relate to Medtronic therapies.

· Market development skills and experience a definite asset.

· Ability to effectively manage multiple corporate, business unit and customer agendas.

· Advanced presentation skills.

· Competent in Word, Excel, PowerPoint and other relevant software programs.

· Strong acumen in pricing, rebates, healthcare economic impacts.

· Experience in a matrixed, multi-line business environment.

Base Salary Range: 176K- 264K

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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