Job title:

To support the Philips Remote Services (PRS) Lead with helping connect customers imaging equipment to the Philips remote support network.

Your role:

•PRS enables Philips engineers to monitor system performance, identify errors and take action to correct those errors or guide field engineers in the correction of those errors. As such, this is a critical role in driving the future technologies to support the remote connectivity of medical equipment and thereby play a part in helping our customers improve the level of care they offer their patients.

• Reporting to the Technical Support Manager ANZ, you will be part of a dynamic team of technical experts for modalities such as Magnetic Resonace Imaging, Computed Tomography, Image Guided Therapy, Ultrasound and Digital X-Ray. Working with the ANZ PRS Lead, you will be required to assist customers IT staff to establish and maintain VPN connections and work with Philips engineers to connect equipment and troubleshoot remote connectivity infrastructure.

• Philips Healthcare offer an exciting opportunity to be part of a technical team at the cutting edge of remote technology. Putting into practice your IT and connectivity skills, you will receive ongoing coaching and support to assist with your technical development. Being involved in regular meetings, you will develop your interpersonal skills and learn the dynamics of a team environment that is focused on safety and quality. Philips offers ongoing learning opportunities and the ability to see the inner workings of a major corporate company. Once trained and proficient, the role has the ability to work a couple of days a week from home.

You're the right fit if: (4 x bullets max)

1. You will have a basic understanding of WAN technologies and be familiar with VPNs.

2. You will be computer literate and able to discuss WAN technologies with technical experts.

3. You are undertaking or have completed a degree in IT or computer connectivity.

4. You will have a safety and quality mindset.

About Philips

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.