About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

An experienced Business Development Manager - (indirect Sales) with a strong background in managing sales through channel partners, Consultancy firms, system integrators for managed services in the market. The ideal candidate will have at least 7-8 years of experience in indirect sales, with a proven track record of success in building and managing relationships with consultancy services /system integrators and achieving sales targets. This role requires a deep understanding of the market, as well as excellent communication and negotiation skills.

The Main Responsibilities

• Develop and execute the indirect sales strategy for managed services, focusing on system integrators and Consultancy firms as key partners.

• Build and maintain strong relationships with top executives of the system integrators and consultancy firms, ensuring their engagement and commitment to promoting our managed services.

• Collaborate with the marketing team to create and implement effective sales enablement materials and programs for system integrators / consultancy firms.

• Train and educate system integrators on our managed services portfolio, ensuring they have the necessary knowledge to engage our services.

• Monitor and analyze market trends, competitor activities, and customer feedback to identify new business opportunities and adapt the sales strategy accordingly.

• Track and report on sales performance, providing regular updates to senior management on key metrics, including revenue, pipeline, and partner engagement.

• Collaborate with cross-functional teams, including product and operations team, to ensure smooth delivery of solution sold to the customer

• Collaborate well with Customer Success Team to ensure that the customer is well served post delivery.

• Stay up to date with industry best practices and emerging trends in indirect sales and managed services.

What We Look For in a Candidate

• Bachelor’s degree in business, Information Technology, or a related field.

• Minimum of 7-8 years of experience in indirect sales, preferably in the managed services industry.

• Proven track record of achieving sales targets selling through system integrators and Consultancy Firms.

• Strong understanding of the Australia market and business culture.

• Excellent communication and negotiation skills, with the ability to influence and persuade partners.

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

• Analytical mindset, with the ability to analyze market trends and customer feedback to identify business opportunities.

Compensation

What to Expect Next

Requisition #: 333112

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.