Description

We are looking to hire a solid Programmatic Consultant to join our Ads team. Come Re-imagine Advertising with us! As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and pillar teams to address customer needs.

A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.

You will advocate for customer in internal forums, provide troubleshooting triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.

You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.

Key job responsibilities

Responsibilities include but not limited to:

• Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives

• Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices

• Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations

• Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)

• Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers

We are open to hiring candidates to work out of one of the following locations:

Stockholm, SWE

Basic Qualifications

• Minimum 4 years experience in digital advertising and client facing roles

• Experience with annual brand and media planning

• Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.)

• Bachelor’s degree in marketing, communications, or equivalent experience

• Experience in digital advertising and client facing roles with a focus on data analysis

• Experience owning relationships with programmatic decision makers

Preferred Qualifications

Experience in e-commerce or online advertising

Experience in programmatic advertising.

Swedish Speaker

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