Job Information
MassMutual Field Technology Experience Project Manager in Springfield, Massachusetts
The Opportunity
As a member of the Field Technology Experience (FTX) team, you will help manage and drive the delivery of strategic technical projects supporting our career distribution channel. Your role will entail working closely with home office technical teams, third party vendors, business partners and Field partners to ensure that technology projects, enhancements, and campaigns are delivered on-time and on-budget and that deliverables meet quality and security standards.
The Team
Your team will include regionally aligned Field Technology Ambassadors who interact directly with firm management to help ensure successful delivery and implementation of projects in the field. Your team will also include learning and performance professionals who help with the training pieces for our technology offerings, content managers who help develop and keep materials current, a web consultant who helps aggregate data and reporting and a developer for our field portal.
The Impact:
Advise and be the strategic lead on all large and mid-size projects delivered to Field customers.
Develop project plans, manage, monitor and report on all project tasks, activities, expectations, controls and deliverables
Demonstrates strong analytical and problem-solving skills
Able to work with data, run reporting, and identify data trends.
Proven experience managing and leading cross-functional teams
Effectively manages the strategy of projects by developing work plans, obtaining approvals, working with project teams to estimate and track resource requirements, and communicating with stakeholders
Knowledge in cyber security; able to proactively identify threats, gaps, and vulnerabilities within the technology and security environment.
Advises and influences stakeholders at all levels of the business to achieve strategic objectives
Collaborates and builds relationships, both virtually and in-person, with colleagues, stakeholders, and teams across the organization to meet shared objectives
Engage with all levels across the enterprise managing relationships and expectations.
Skilled at negotiating, with the ability to solve complex problems and demonstrate agility
Motivate teams to work together, communicate, and deliver
The Minimum Qualifications
5+ years managing and driving the execution of large complex projects
Bachelor’s Degree, preferably in Computer Science or Technology
The Ideal Qualifications
Experience with both Waterfall and Agile methodologies
Expert knowledge in data and technology, with a strong understanding of financial services industry.
Strong understanding and knowledge around cyber security.
Excellent interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams
Experience with third party vendor management
Skilled in applying judgment to balance process compliance with achievement of business objectives
Experience working in partnership with technical roles, such as an engineer, developer, data scientist, etc. a plus
Project leadership experience focused on engaging others in the delivery and execution of technical solutions and service deliverables
Ability to communicate objectives, plans, status, and results clearly
Strong leadership skills and influencer
Ability to collaborate across diverse teams and organizations
Strong organizational skills and detail oriented
What to Expect as Part of MassMutual and the Team
Regular meetings with the Field Experience Team
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
Salary Range: $102,500.00-$134,500.00
MassMutual
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