TITLE: Exhibit Attendant

SALARY & FLSA: $20 per hour; FLSA non-exempt

OPENING DATE: 04/15/2024

CLOSING DATE: 05/31/2024

JOB TYPE: Seasonal, Part-Time

UNION: Non-Represented

OPENINGS: 9

LOCATION: Onsite only

DEPARTMENT: Admissions

This role is expected to work 15-20 hours per week, 5 days per week. The shifts will be 10:00 am - 1:00 pm, 12:30 pm - 3:30 pm, and/or 10:00 am - 3:30pm.  *This role is scheduled to begin in May and will end on September 2, 2024. *

HOW DO YOU ZOO?

More than 1.3 million people visit Woodland Park Zoo each year. We connect people with wildlife and remind them of what's at stake in our changing world. Our job is to motivate people to take action and provide them with the tools needed to join us in saving endangered species. Working for the zoo means upholding our mission, "To save wildlife and inspire everyone to make conservation a priority in their lives." Apply today and show us how you zoo.

WHO YOU ARE

As our new Exhibit Attendant we know you will be successful in this role because you are:

• Guest Focused: The idea of interacting with a wide variety of guests throughout animal experiences including the Rhino Encounter and Giraffe Encounter excites you. You're ready to create an inclusive experience for all guests as they explore the zoo, and you can facilitate the guest experience throughout the exhibit including staffing exhibit entry and exit, relaying expectations, and managing crowd-flow.
• Flexible: You are adaptable, last-minute scheduling changes based on staffing and priorities for the day does not faze you. You can adjust to varying crowd sizes and variable weather throughout each day of the season.
• An Empathy Bridge: You're ready to connect guests to the animals throughout the exhibit and create an enjoyable experience where guests can foster empathy, learn, and become motivated to act for animals.

• An Engaged Team Member: Working alongside a group of peers each day, communicating with team members to cover breaks, rotating positions, and completing daily tasks are all duties you're willing to take on every day. You actively participate in check-in meetings and report important information to leadership and team.

   

YOUR PRIMARY RESPONSIBILITIES

• Staff the public areas of the exhibit and provide customer service information and assistance to the public including: general information, educational/interpretive information, etc.
• Interact directly with and assist visitors of all ages.
• Oversee crowd flow and ensure viewing etiquette guidelines are followed by visitors.
• Provide assistance to Animal Keepers.
• Monitor the public, animals, buildings, and exhibit areas when Keepers have left the work areas.
• Close the exhibit at the end of the day.
• Staff the exhibit at special after-hours events upon request.

• Support zoo policies in a professional manner.

   

PREFERRED QUALIFICATIONS

• Ability to speak a language in addition to English.
• Knowledge of the zoo, preferably gained through working at the zoo in a volunteer or staff capacity.
• Previous experience working with animals.

• First Aid and CPR certification.

   

QUALIFICATIONS

High school diploma or general education degree (GED).

Ability to manage crowds and difficult situations.

Demonstrated reliability and punctualit