PayPal Manager Workforce Planning & Analytics in San Jose, California

Manager Workforce Planning & Analyticsin San Joseat PayPal

Date Posted: 11/9/2018

Share With:

Job Snapshot

  • Employee Type: Full-Time

  • Location:

  • Job Type:

  • Experience: Not Specified

  • Date Posted: 11/9/2018

  • Job ID: R0036145

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are looking for a highly motivated professional to join PayPal Payment Product and Engineering. You will work closely with senior management in PP&E team, provide consultancy on strategic resource planning, and lead on workforce program management. This role requires a high degree of relationship management across PP&E and Consumer Experience and Technology team.


  • Actively partner with PP&E operation team on workforce management

  • Develop framework and actionable metrics for workforce optimization by portfolio and initiative

  • Pro-actively work with operation managers in PP&E team, understand organization resource needs, enable strategic plan and continuously identify opportunities for streamlining, simplifying and productivity improvement

  • Deliver analysis, reporting, insights and associated actions necessary to enable continuous process improvement

  • Create, implement and drive operating rhythms, engagement activities to enable better communications and engagement up down and across the organization; optimize cadences, drive agenda and prep for internal team rhythms, management/executive reviews

  • Support and execute all PP&E workforce ad hoc initiatives and project


  • 5 + year experience and strong track record on management consulting, program management, operations planning or finance

  • Preferably experience in high growth / payment industry preferred

  • Strong organizational and analytical skills with ability to move quickly from insight to action

  • Proficiency with Microsoft Excel and PowerPoint

Additional requirements:

  • Highly accountable, with ability to independently lead and coordinate complex projects across multiple subject areas

  • Must be proactive, resourceful, and demonstrate intellectual curiosity to anticipate business needs

  • Exhibit the highest standards of integrity

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.


Individuals seeking employment at PayPal are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You have the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.