Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position assumes responsibility for the management of patient medical records in support of patient care, quality and safety, in complex multimedia systems. The incumbent has demonstrated skills in the functions of the job and has knowledge of regulatory/compliance standards. This position has no responsibility for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

• Validates requests and releases protected health information from multiple sources per state, federal, and other regulatory agency guidelines.

• Performs routine accounting and deposits for release of information revenue. Follows up with delinquent accounts.

• Oversees all morgue management duties, including verification of documentation, maintaining appropriate logs, notifying appropriate parties and receiving/releasing remains.

• Initiates and completes electronic death certificates via state system and according to hospital guidelines. Ensures accuracy and timeliness of information.

• Provides exceptional customer service to patients and customers. Manages incoming phone calls to department and directs customers to appropriate resources.

• Manages and disposes of archived records according to retention schedule and disposal policy based on administrative, legal, fiscal, or research needs.

• Scans and/or indexes medical records into the electronic medical record (EMR). Performs quality control audits and correct errors on scanned documents.

• Troubleshoots scanning software. Assists in training for institution wide scanning.

• Performs downtime procedures for all relevant HIM functions, such as scanning, electronic master patient index, and release of information.

• Identifies and troubleshoots simple computer problems and escalates issues to appropriate resources as needed.

• Assists in training and mentoring team members and HIM externs.

• Audits medical records to ensure compliance with departmental and regulatory requirements.

• Performs other duties as assigned.

Knowledge / Skills / Abilities

• Demonstrated ability to perform the essential functions outlined above.

• Demonstrated familiarity with archival systems.

• Knowledge of compliance and regulatory standards.

• Knowledge of and experience in computer based programs and desktop applications.

• Demonstrated problem-solving and decision making skills.

• Demonstrated verbal/written communication skills.

• Demonstrated human relations and communications skills, and ability to work in a team environment.

Qualifications

Qualifications Required

• Demonstrated competency in general HIM department functions.

• Three years of experience in a healthcare environment or equivalency.

• Knowledge of medical terminology, anatomy and physiology, and HIPAA regulations.

Qualifications (Preferred)

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Listening, Sitting, Speaking, Standing

Multi-lingual Candidates Welcomed

To inquire about this posting, email: careers@hsc.utah.edu

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Sherrie Hayashi

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted atoeo.utah.edu/

For more information: https://www.utah.edu/nondiscrimination/

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 68157
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule Mon-Fri 8am-4:30pm
Clinical/Non-Clinical Status Non-Clinical
Location Name Business Services Building
Workplace Set Up Hybrid
City SALT LAKE CITY
State UT
Department COR CST 17A HEALTH INFO DEPT
Category Health Information Management
Workplace Set Up Hybrid