About Us:

FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments..

Summary:

We are seeking a highly organized and efficient Part-Time Administrative Assistant to join our team. This role will primarily involve providing administrative support and managing front desk operations. The ideal candidate will be detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment. This position offers the opportunity to contribute to the smooth functioning of our office while maintaining a healthy work-life balance.

Responsibilities:

• Greet and assist visitors in a courteous and professional manner.

• Answer and direct phone calls to appropriate individuals or departments.

• Manage incoming and outgoing mail, packages, and deliveries.

• Maintain cleanliness and organization of the reception area.

• Schedule appointments and manage calendars for team members.

• Assist with basic administrative tasks such as filing, data entry, and document preparation.

• Coordinate travel arrangements and accommodations as needed.

• Assist in organizing and coordinating meetings, conferences, and special events.

• Monitor office supplies and place orders when necessary.

• Collaborate with other administrative staff to ensure seamless operations.

• On occasion will work with the marketing & product team to support projects

Requirements:

• Proven experience in an administrative role or similar position.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office suite (Word, Excel, Outlook & Salesforce).

• Strong organizational and time management abilities.

• Ability to multitask and prioritize tasks effectively.

• Professional demeanor and positive attitude.

• Familiarity with office equipment such as printers, copiers, and fax machines.

• High school diploma or equivalent qualification; additional certifications are a plus.

• Availability to work three days a week, with flexibility to cover additional shifts if needed.

Preferred Qualifications:

• Previous experience in a receptionist role or customer service position.

• Familiarity with scheduling software or calendar management tools.

• Ability to adapt quickly to changing priorities and environments.

• Experience working in a diverse and inclusive workplace.

  Equal Opportunity Employer:

FirstLight is committed to cultivating and preserving a culture of diversity, equity and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Why Join Us:

• Cutting-Edge Technology: Be part of a dynamic organization at the forefront of fiber-optic technology and telecommunications solutions.

• Network Expansion: Contribute to our ongoing growth and expansion, connecting more locations and delivering innovative services.

• Diverse Clientele: Work with a broad range of clients, including national providers, leading enterprises, and institutions across various industries.

• Inclusive Workplace: Join a diverse and inclusive workplace where your skills and talents are valued.

Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications. Your expertise and leadership can help us achieve our goals and empower our employees to thrive.