Role and Responsibilities

CAE is a high-technology company, bringing the digital and physical worlds closer together to create a safer world. Our vision is to be the worldwide partner of choice in civil aviation, defense and security, and healthcare by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency, and readiness. In a class of its own, our mission is to lead at the frontier of digital immersion with high-tech training and operational support solutions to make the world a safer place.

If you want to expand your horizons and work in an exciting growing industry read on.

Position Description:

Passionate about your field? Looking for a work environment where you can meet challenges, innovate, collaborate with experts from various departments? Want to join a world‑class company and industry leader and be proud to contribute to our projects and mission? Come join our team and share your passion with us! Sounds like something you are up for. That’s why we need you to complete our team in Milano.

The individual in this role will be accountable for providing comprehensive support for all training initiatives within their designated area, as well as facilitating communication between clients and instructors.

Responsibilities:

• Prepare training documentation as needed, including compiling trainee files with all necessary forms relevant to specified courses.

• Ensure timely creation of course materials, including company-specific documents/forms if applicable.

• Manage course prerequisites for all clients.

• Maintain accurate client records in accordance with ATO OPS manual requirements.

• Familiarize oneself with and adhere to all training guidelines outlined in the ATO OPS Manual and ATO process Manual.

• Oversee instructors, ensuring their files are up-to-date with all necessary documents required for exercising their instructor/examiner privileges.

• Maintain instructor records in Gemini/STARS/ETA Talon (or applicable system).

• Review and verify training records for completeness by instructors/examiners.

• Issue training completion certificates as required for specified courses, adhering to any special instructions or procedures outlined for each client.

• Retain copies of all trainee documents, training records, and certificates for the mandated duration per regulation.

• D esign rosters for instructional staff to ensure they meet with guidelines on instructor deployment and utilization.

  Qualifications / Skills:

• Bachelor's degree and a minimum of five years of relevant experience.

• Proficiency in Microsoft Word, Excel, and Outlook.

• Strong verbal and written English skills.

• Familiarity with Aeronautical Knowledge requirements.

• Understanding of ATO business processes and planning procedures.

• Exceptional written and oral communication skills, including the ability to deliver presentations to large audiences.

• Emphasis on quality with a continual commitment to process improvement and customer satisfaction.

• Ability to maintain a high level of customer orientation even in challenging circumstances.

  Competencies:

• Demonstrated commitment to meeting and exceeding the expectations of both internal and external customers.

• Results-driven mindset with a track record of achieving goals.

• Effective problem-solving abilities, employing rigorous logic and methods to find solutions, while considering the broader context.

• Strong organizational and interpersonal skills.

• Capable of working autonomously while also thriving in a team environment.

• Able to perform well under pressure and adapt to changing situations in a fast-paced setting.

• Positive and concise communication style, fostering clear and confident engagement.

• Business and results-oriented mindset with an understanding of financial considerations.

• Flexibility and adaptability to change.

• Exceptional organizational skills with meticulous attention to detail.

• Upholds a high degree of confidentiality and trustworthiness.

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.

#L1-SG2

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators, surgical manikins, and personalized training programs powered by artificial intelligence. We’re investing our time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions while keeping positive environmental, social and governance (ESG) impact at the core of our mission. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.