JOB REQUIREMENTS: Job Title: Catering Staff Department: Food & Beverage Reports to: Catering Events Manager DOL Status: Part-Time; Events-Based Supervises Others: No Exemption Status: Hourly; Non-Exempt General Summary: Responsibilities include, but are not limited to, assisting with set-ups, clean-ups, and general catering facilitation for the Resch Complex. Job Duties: Demonstrates and embodies the PMI Entertainment Group Culture and Customer Service values. Responsible for assisting in the coordination, correct set-up, and implementation of catering events. Ensures high quality food product is delivered and served to patrons in a professional and timely manner. Responsible for following state and local health laws pertaining to the storage, handling, preparation and dispensing of food and beverages. Maintains proper image and generates positive rapport with patrons and staff. Makes sure all transactions are carried out in accordance with Company guidelines. Knowledge, Skills and Abilities Required: Requires a level of general education normally acquired in high school to interact in a professional manner with patrons and employees. Approximately three to six months previous food and beverage experience to gain an understanding of food preparation, sales, and customer service. Analytical skills needed to process cash and charge card orders. Interpersonal skills necessary to maintain positive customer relations with clients when gathering and exchanging information. Must be able to deal with patrons in a tactful and discretionary manner. Ability to be enthusiastic and responsive to customer needs and portrays a positive image of the company. Other Expectations: Requires prolong standing for possibly an entire shift. Requires normal range of hearing to communicate with patrons and employees. Requires range of vision correctable to 20/20 to read numbers. Must be able to regularly climb steps. Ability to handle occasional high stress work levels when dealing with clients. Ability to lift 50 pounds. Ability to give, receive, and analyze information. Must understand people and be able to communicate effectively with them. Requires public contact and excellent interpersonal skills. Frequent exposure to crowds. Includes day, evening, and weekend hours. Flexible schedule. PMI Entertainment Group is an Affirmative Action, Equal Opportunity Employer Disclaimers: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Ticket Star is owned by PMI Entertainment Group. Green Bay Gamblers Hockey Team is owned by PMI Entertainment Group. Meyer Theatre and Backstage are managed by PMI Entertainment Group. Celebrations is a division of PMI Entertainment Group. Blue Green Experiential Events is a division of PMI Entertainment Group. Resch Center & Resch Expo are managed by PMI Entertainment Group. ***** APPLICATION INSTRUCTIONS: Mail a Rsum: PMI Entertainment Group 1901 S. Oneida Street Green Bay, WI 54304 E-Mail a Rsum: wendy.evans@pmiwi.com Fax a Rsum: 920-405-5566 Other: Mail, fax, or email resume to: PMI Entertainment Group Attn: Human Resources Coordinator 1901 S. Oneida Street Green Bay, WI 54304 or fax to: (920) 494-5566