Description Essential Skills and Experience

Experience providing excellent customer service

Highly self-motivated and directed with keen attention to detail

1+years experience in technical support

Be tech savvy and ableto learn new technology quickly

Exhibit a strong work ethic and responsible behavior and must maintain the confidentiality of information at all times

Curious and solutions focused

Solid documentation skills

Experience supporting Operating Systems and the O365 Suite

Excellent interpersonal skills with both technical and non-technical personnel. 

Good to Have

Experience with Autopilot/Intune deployment experience or experience configuring, testing, and deploying machines using Autopilot/Intune or similar tools

Knowledge of SCCM, JAMF, or other endpoint management tools

Understanding of Active Directory(group policy management, Sites and Services, Users and Groups)

Experience with project management, change management, and basic ITIL principles

Bachelor's degree in Computer Science or a related field

Experience or training in Design Thinking Requirements Hardware & Software Installation, Intune, Intune, Apple iOS Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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