PayPal Product Manager in Chennai, India

Product Managerin Chennaiat PayPal

Date Posted: 12/9/2018

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Job Snapshot

  • Employee Type: Full-Time

  • Location:

  • Job Type:

  • Experience: Not Specified

  • Date Posted: 12/9/2018

  • Job ID: R0033843

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Product Owner: Global Ops, Enterprise Product, Compass CS and Admin Tools

As a Product Owner in global operations, equipping our teammates with the information that they need to assist our clients is of upmost importance. Our applications, Admin Tools and Compass CS, enable our front office teammates to view all contact and account information needed to provide a world-class service to customers. These tools also provide guidance to our teammates in relation to policies, regulatory obligations, and standard operating procedures, which should be applied within Global operations. The PO role is responsible for working closely with our business partners to design systems that maximize Teammate productivity, as well as ensuring all of PayPal's products are appropriately supported within our systems.

Job Requirements:

  • Build and maintain strong relationships with business partners

  • Understands the overall product vision, clearly conveys the vision through communication and plans for own features/project, and aligns feature/project priorities based on it

  • Identify tool dependencies/interfaces and communicate project status updates, issues and risks to team

  • Work with dependencies to unblock any issues to enable project remains on schedule

  • Create and maintain (or assisting, where appropriate) program and project plans, including the overall schedule and dependency map required to ship features on time with high quality

  • Actively look for opportunities to engage and interact with customers to develop a strong understanding of customer behavior and needs

  • Demonstrate effective team work across disciplines

  • Follows all paths to a possible solution independently before escalating

  • Support processes with cross-functional and distributed contacts, successfully drive them from kickoff through completion

  • Learning to filter most relevant data from multiple sources to understand customer issues

  • Responds to customer issues, investigates solutions, coordinates response from appropriate parties, and follows up to ensure resolution

  • Stay focused on the product goals despite change, ambiguity, or stressful situations

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0033843

Individuals seeking employment at PayPal are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You have the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.