At Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.

Are you a research expert? Are you looking to connect with consumers to better understand their needs and wants? If you want to expand your professional goals at Realtor.com ® , this is the role for you. Join us as our newest Senior Market Researcher and continue to Love Your Career at Realtor.com ® ,

Realtor.com is looking for a talented, passionate, self-motivated researcher with a strong mixed method research background to complement the existing Research and Insights team. The ideal candidate must possess a solid understanding of brand, marketing and advertising research, solid data analysis & visualization skills, with excellent storytelling, communication and presentation skills.

What you'll do:

• End to end management of quantitative and qualitative research studies (from scoping and objective setting to final deck writing and presentation) that brings the Voice of the Consumer to Realtor.com

• Be a survey expert for the Marketing team - create and analyze surveys using tools like Medallia to program, run and analyze data using crosstabs.

• Create Consumer Journey Maps, in conjunction with Experience Research to articulate where, when and how Consumers interact with real estate transaction tools.

• Lead consumer ease of use benchmarking studies on the site/app in conjunction with Experience Research to understand how our site/app experience stacks up to competitors and how we are improving the experience for our users.

• Oversee and run consumer research community, building an activity pipeline and managing appropriate research questions for the methodology.

• Build a learning plan and research pipeline to tackle stakeholder business questions and execute on this learniHere, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goalng plan throughout the year.

• Act as backup for Brand Health tracking and CSAT studies, able to manage these independently to ensure there is no interruption in delivery of these reports, if needed.

• Synthesize research information and insights across studies to understand the underlying story told by the data and develop recommendations for the organization.

• Be a masterful storyteller - create clear, compelling presentations that illustrate and communicate research findings, insights, and recommendations for the organization.

What you'll bring:

• 5+ years of experience conducting brand, marketing or advertising research such as brand equity tracking, ad effectiveness tracking, concept testing, journey mapping, etc., either on the client side or at a market research vendor

• Experience as the lead on both qualitative and quantitative studies

• Experience as a focus group/IDI moderator.

• An innate curiosity to dig beneath the data to connect the dots using both quantitative and qualitative findings is a must have.

• Ability to design and program questionnaires using tools like Medallia or other survey tool package

• Experience using Advanced Excel and other quantitative analysis tools such as SPSS, Snowflake, or R

• Ability to present quantitative findings to a non-quantitative audience.

• Bachelor’s degree in mathematics, marketing, statistics, psychology, sociology, or research with strong coursework related to quantitative analysis.

• Experience in consumer segmentation and/or journey mapping is a plus, but not a requirement.

We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. For most roles, our employees work three days of their choice in our Austin office and the remaining two days from home.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com® , you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.