Oversee the workflow for 12,000 transfer applications and tens of thousands of college transcripts annually. Responsible for training to include coding of applications and transcripts, data entry, and logging forms for imaging. Act as liaison for transfer processing questions. Supervise one Administrative Assistant including hiring, scheduling, evaluation, and disciplinary action of staff. Analyze exception reports for incomplete files, etc., and follow up to ensure files are completed in a timely manner. Develop and implement new procedures for transfer processing. Respond to changes in admission standards and adjust processes accordingly.Assist with the processing of Transfer appeals.Troubleshoot transfer processing issues that are brought to the supervisor's attention for special handling.